Frequently Asked Questions
Here are some common questions about how KirayNow works, booking process, vendors, and rental services.
What is KirayNow?+
KirayNow is a rental marketplace platform that connects customers with verified vendors offering event and celebration rental services.
Does KirayNow provide the products directly?+
No. KirayNow is a marketplace platform. Rental products and services are provided by independent vendors listed on our platform.
How do I book a service or product?+
You can contact the vendor directly via call or WhatsApp using the contact details available on the listing page.
Is there any booking fee?+
KirayNow does not charge customers any booking fee. Pricing and payment terms are decided by the vendor.
Can I negotiate pricing with vendors?+
Yes. Since vendors handle bookings directly, pricing discussions and final agreements are done between you and the vendor.
What if I face issues with a vendor?+
KirayNow may assist in communication, but service execution and disputes are handled directly between customer and vendor.
Are vendors verified?+
We aim to list verified and professional vendors. However, customers are encouraged to confirm details before finalizing any booking.
Can I cancel my booking?+
Cancellation policies depend on the vendor’s terms. Please confirm cancellation conditions before making payment.
Does KirayNow handle payments?+
Currently, most payments are handled directly between customers and vendors. Platform payment features may be introduced in the future.
Which cities are supported?+
KirayNow operates city-wise. You can explore available services and products in your city through the city-specific pages.